Returns & Exchanges

At Pure Living Space, we want you to be completely satisfied with your purchase of our non-toxic home products. If an item doesn't meet your needs, we offer a 30-day return window for most unused and unopened items in their original packaging.

1

Initiate Your Request

Contact our customer support team via email or our online portal with your order number and the reason for the return to receive a Return Authorization (RA) number.

2

Prepare Your Package

Securely pack the items in their original manufacturer packaging, ensuring all manuals and accessories are included to qualify for a full refund.

3

Ship the Item

Affix the provided shipping label or use your preferred carrier to send the package back to our distribution center, keeping your tracking number for reference.

4

Receive Your Refund

Once our warehouse inspects and approves the returned goods, we will process your refund back to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing